Description
This online course examines communication practices in relation to quality of patient care. Students develop an understanding of communication issues relevant to current health care practice, especially for physical and occupational therapists. Focus is on cultural issues including health literacy, gender, socioeconomic status and with difficult populations and how they influence communications. Communication in regards to ethical issues and emerging technology is addressed. Readings and videos are used to supplement textbook readings to help students gain depth and breadth of knowledge about communication issues and their personal and professional skills for communicating effectively.