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 I forgot my password
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Help Desk Registration   <------  Please click this link
All students must register for SysAid, our online help desk. This is where students set up their user profiles and security questions so they can easily reset their passwords using Password Self Service, submit service requests, browse the knowledge base and more. Firefox and Internet Explorer are recommended for registering for the help desk,Chrome is NOT recommended.
Password Self Service <---- Please click this link
Before you can change your password using Password Self Service , you must complete the One-Time Help Desk Registration. The steps for doing so are outlined directly above this document, and the process only takes a few minutes. It will enable you to reset your password online in just a few simple steps. 

Passwords must be changed every 90 days, and must comply with the following criteria:

Not contain the user's account name or parts of the user's full name that exceed two consecutive characters

1. At least eight characters in length

2. Contain characters from three of the following four categories:

• English uppercase characters (A through Z)

• English lowercase characters (a through z)

• Base 10 digits (0 through 9)

• Non-alphabetic characters (for example, !, $, #, %)

3. Must NOT contain any 3 previous passwords.

You will only need to change your password three times a year. Choosing something you can easily remember is the key. It is all about using familiar terms.


Use a familiar term

Innovative Education
• In0V8ivEduc@tion – Remove spaces, change letters to numbers and add a special character. (This one works)
• In0V8&Educ8 – Change to “Innovate and Educate” for a shorter password

Use a Song – When you use a song, you can take the first letter of each word and create a password.

Oh say can you see by the dawn’s early light
• 0SCysbtd’se1
• Use the special character already present in the phrase so it’s easy to remember…
• Use numbers instead of letters. The number “0” for “Oh” , the number 1 for an “L”

Use a Colloquialism

See you later alligator
• Cul8r@lig8tr

These passwords are more difficult to remember, but they are also much more difficult to hack. Protecting financial databases and FERPA protected information must be a primary concern for the university.